James Gin | USA  Customer Support & Wholesale Inquiries

 Get in Touch with James Gin USA

Have a question about an online order, looking for a stockist near you, or interested in carrying James Gin in your bar, restaurant, or retail store? Our US support and trade teams are here to help. Whether you are curious about our botanical ingredients or need assistance with domestic shipping, reach out to us below.

 How Can We Help You Today?

To ensure your inquiry reaches the right department quickly, please choose from the options below.

1. Customer Support & US Order Tracking

  • Best For: Questions regarding direct-to-consumer online orders, shipping status, tracking numbers, or delivery to your state.

  • Email: sales@jamesmaygin.com

  • Response Time: 1–2 business days (Monday–Friday)

  • What to Include: Please include your Order Number and Full Name so our team can pull up your account immediately.

2. US Wholesale, Trade & On-Premise Distribution

  • Best For: Liquor store owners, bar managers, distributors, and restaurant group buyers seeking trade pricing or US distribution details.

  • Email: sales@jamesmaygin.com

  • What to Include: Your business name, state/location, venue type, and estimated order volume.

3. Press, Media & PR Inquiries

  • Best For: High-resolution product images, press releases, interview requests for James May, or brand partnership opportunities.

  • Email: sales@jamesmaygin.com


Send Us a Direct Message

Use the form below to reach our customer support team directly:

  • Full Name: [ Text Box ]
  • Email Address: [ Text Box ]
  • Subject: [ Dropdown: General Inquiry / Order Issue / Wholesale & Trade / Press ]
  • Order Number (Optional): [ Text Box ]
  • Message: [ Large Text Area ]
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Age Restriction Notice: You must be of legal drinking age in your country of residence to purchase or inquire about alcohol products.